Beer Returns

We are unable to accept returned Beer as it is a perishable food item.

If you have any issue with the quality or how the product arrived please contact webstore@fourwindsbrewing.ca

Merchandise Returns

Please contact webstore@fourwindsbrewing.ca if you have any issues with your merchandise

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at webstore@fourwindsbrewing.ca and send your item to: 7355 72nd st Delta British Columbia CA V4G 1L5.

 

Shipping
To return your product, you should mail your product to: 7355 72nd st Delta British Columbia CA V4G 1L5

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.